WHY?

It was Simon Sinek who said “Start with why” when attempting to inspire others to take action. As a business analyst, I have found this concept very useful particularly during the analysis phase of a project or business change activity. The “Why” of a thing is at the very heart of purpose. So whether you’re … More WHY?

BA TOOLKIT SERIES: Handling Crucial Conversations

A Business Analyst will engage in many conversations that impact the outcomes of projects or business activities they are involved in. Some of these conversations will be crucial, meaning the stakes are high and opinions differ. More often than not, these conversations are highly emotional so the Business Analyst must be well equipped to successfully … More BA TOOLKIT SERIES: Handling Crucial Conversations