Category: leadership

The Role of a Business Analyst in Process Improvement

June 10, 2024

Today’s business environment is dynamic, fast-paced and constantly evolving. Companies must continuously review and refine their processes to maintain a competitive edge. A key player in this ongoing evolution is the business analyst (BA), whose role in process improvement is essential. In this blog, I will explore the crucial contributions of a business analyst in identifying, analysing, … More The Role of a Business Analyst in Process Improvement

“Be yourself, everyone else is already taken” – Oscar Wilde

December 29, 2021

One of the hallmarks of an outstanding Business Analyst or Leader is authenticity. Authenticity is the quality of being genuine or real. You may ask why? Why do I need to be genuine or real as a leader or Business Analyst? Its simple – In your role as a leader, you are dealing with people, … More “Be yourself, everyone else is already taken” – Oscar Wilde

Are you listening?

November 24, 2021

Have you ever found yourself having a conversation in your head while someone is speaking to you? Do you find yourself evaluating what is being said and even preparing a defence or counter-argument even before they have finished talking? Many of us naturally respond in this way which means we sometimes miss opportunities to gain … More Are you listening?

Getting things done!

November 17, 2021

For many of us having a great delivery track record is important. How do we get things done? How do we ensure key decisions are made and followed through to completion? Simple answer lies in one’s ability to influence. Following the three part series on Influence strategies (check the posts out here) I have had … More Getting things done!

WHY?

November 3, 2021

It was Simon Sinek who said “Start with why” when attempting to inspire others to take action. As a business analyst, I have found this concept very useful particularly during the analysis phase of a project or business change activity. The “Why” of a thing is at the very heart of purpose. So whether you’re … More WHY?

POWER OF WORDS

August 11, 2021

Words are singularly the most powerful force available to humanity Yehuda Berg Sometime ago, I was having a conversation with a colleague about how to word some information we needed to communicate. We needed to get an uncomfortable point across to another colleague but struggled to find the right expressions that would create the impact … More POWER OF WORDS